Our Mission Statement
At Libra Children Services, our mission is to provide inclusive, compassionate, and professional support to children, young people, and families who may struggle to access mainstream services due to complex needs, including substance use, behavioural challenges, or other barriers that make engagement difficult. We are committed to creating a safe and welcoming environment where every individual is treated with dignity, respect, and understanding.
We aim to bridge the gap between vulnerable families and professional support systems by:
Engaging creatively and flexibly with children and adults who may find traditional services intimidating or inaccessible.
Supporting positive relationships through structured, supervised contact that promotes trust, communication, and emotional wellbeing.
Recognising individual needs and tailoring our approach to each family, acknowledging that challenging behaviours often reflect deeper unmet needs.
Collaborating with professionals while advocating for families, ensuring that every voice is heard and every concern addressed.
Empowering families to build resilience, develop practical skills, and sustain meaningful connections in safe and supportive ways.
Our mission is underpinned by a belief that no child or family should be excluded from care, guidance, or opportunities to strengthen relationships. We are committed to removing barriers, fostering engagement, and providing professional support that makes a real difference in the lives of those who are often hardest to reach.
Our Statement of Purpose
1. Statement of Purpose
Libra Children Services is committed to providing a safe, supportive, and professional environment for children, young people, and families to maintain meaningful contact with those significant to them. We recognise that each family’s circumstances are unique, and our service is tailored to meet the individual needs of those accessing our centre.
Our purpose is to facilitate positive interactions that nurture healthy relationships, promote emotional wellbeing, and safeguard the welfare of all participants. We operate with the highest standards of care, professionalism, and confidentiality, ensuring that every contact session is conducted safely, respectfully, and in accordance with relevant legislation, guidance, and best practice.
We value:
Safety: Prioritising the protection and wellbeing of children and vulnerable adults at all times.
Respect: Treating every individual with dignity, empathy, and cultural sensitivity.
Professionalism: Delivering consistent, evidence-based services by highly trained and qualified staff.
Collaboration: Working in partnership with families, carers, social workers, and other professionals to achieve positive outcomes.
Empowerment: Supporting children and families to maintain and develop healthy relationships, fostering confidence and resilience.
2. Aims of Libra Children Services
To provide a neutral, safe, and structured environment for supervised and supported contact between children and their family members.
To promote the wellbeing and welfare of children by facilitating positive, meaningful interactions.
To support families in maintaining or rebuilding relationships through guidance, observation, and professional support.
To work collaboratively with external agencies, social workers, and the wider care system to ensure continuity of care and the safeguarding of all participants.
3. Objectives
Deliver high-quality, flexible, and child-focused contact sessions in accordance with individual plans and risk assessments.
Implement robust safeguarding and health and safety policies, ensuring that all staff are trained, competent, and compliant with statutory requirements.
Monitor, record, and evaluate contact sessions carefully, providing clear reports to referring agencies to inform future decisions.
Provide guidance and support to parents, carers, and children before, during, and after contact sessions, encouraging constructive communication and positive relationship-building.
Maintain confidentiality, impartiality, and professional boundaries in all interactions with families and partner agencies.
Continuously review and improve our services, incorporating feedback from children, families, and professionals.
4. Service Delivery Approach
Libra Children Services provides:
Supervised and supported contact for children and family members where direct contact may pose challenges.
Transitional and therapeutic support where needed, including preparatory work and post-contact reflection.
Observational reporting for social workers, courts, and other agencies to inform child welfare decisions.
A structured environment where children’s emotional and physical needs are the priority.
5. Commitment to Quality and Compliance
Libra Children Services adheres to all relevant statutory guidance and regulatory requirements, including safeguarding legislation, GDPR, and Ofsted standards. We ensure that our staff are highly trained, experienced, and regularly supervised to provide a consistently high level of service.