Referrals
PLEASE NOTE: if the referral is urgent please call the office once you have completed the referral form so your referral can be expedited.
Referral Information for Professionals
We welcome referrals from social workers, solicitors, CAFCASS officers, schools, health professionals, and other agencies who are supporting children and families.
Our supervised contact services are designed to provide a safe, neutral, and child-focused environment where meaningful family time can take place. By referring to us, you can be assured that sessions are managed by trained, experienced staff who prioritise safeguarding, confidentiality, and the emotional well-being of every child.
We work collaboratively with professionals to ensure clear communication, timely reporting, and tailored support that meets the needs of both the child and their family.
Please click the button below to complete our referral form.
If your referral is urgent please contact the office immediately after sending your referral.
Please note our forms are encrypted for your privacy
Referrals from Families and Self-Referrers
We understand that arranging contact can feel daunting, and we want to make the process as simple and supportive as possible. Families and individuals can refer themselves directly to our service without going through a professional. Our team will listen carefully to your situation, answer any questions you may have, and guide you through the referral process at a pace that feels right for you.
All contact sessions are designed to be safe, welcoming, and child-centred, with experienced staff on hand to support positive family time.
Whether you’re a parent, carer, or family member seeking to reconnect, we are here to help create the right environment for children to maintain important relationships.
The Referral Process:
To begin a referral, please complete the form below. Once it is submitted, Richard from our support administration team will review the information and contact you directly. He will explain the next steps and arrange a visit to the centre so you and your child or children can meet the team and see the setting in person. If you need any help completing the form, you are welcome to contact Richard and he will guide you through the process.
If your referral is urgent please contact the office immediately after sending your referral.
Efficient and Safe
we accept referrals from professionals, agencies, and families themselves. For those making a self-referral, our team can offer support in completing the referral form either in person at our office or over the phone, ensuring the process feels straightforward and accessible.
We understand that some situations require an urgent response, and where emergencies arise, we do our best to accommodate immediate needs with sensitivity and efficiency.
Our flexible approach means that every referral is handled promptly, with the child’s safety and wellbeing at the centre of our decisions.
